Limited 90 Day warranty. All fine jewelry purchased from GoldenGateJewelers is warranted for ninety (90) days from date of purchase. All fine jewelry is genuine, authentic and of course consistent high quality and value. All gold jewelry is either 10K, 14K or 18K gold. All ladies rings are stock size 6. All gent's rings are stock size 9. Ladies rings over size 8 and gents over size 11 will be charged an additional minimum fee. Specify your ring size when ordering. To figure out your ring size, click on the 'what's my ring size?' by the ring section. Our warranty covers each item of fine jewelry for defects in manufacturing only (based upon GoldenGateJewelers inspection and sole determination) and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. Our warranty is only valid at Golden Gate Jewelers. Improper repair or warranty service by someone other than GoldenGateJewelers will void this warranty. GOLDEN GATE JEWELERS DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIED LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. RETURN POLICY We want you to be absolutely satisfied with your purchase. If within 7 days after receipt of your purchase you're not completely satisfied, return it for a full refund less the original shipping charges - no questions asked. Our Return Process Once we receive your returned item and it is accepted, your refund or new item will be processed within two business days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that item showing signs of wear or those that have been engraved, altered, and sized, or damaged in any way can not be returned. Returns with no GoldenGateJewelers return authorization code (RA#), and packages that are improperly packaged or uninsured will be refused receipt. Any packages that are returned without an RA# or after 7 days are subject to a 25% restocking fee. Refunds on purchases made with a credit card will only be credited to the same card. Delivery charges are not refunded. Please allow one monthly billing cycle in order for your credit to appear. Customers returning a partial order will be refunded for the returned items only. How to prepare a Return To return an item to GoldenGateJewelers, follow our three step process: * Your Return Authorization Code. Call 877-777-5400 or 845-356-1098 and you will be given a Return Authorization Code. Write this code on the outside of the box, below our address. * Package Your Return. Place all the original packaging in the box. * Insure Your Package. Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached GoldenGateJewelers. If you have any questions about our return procedure, please don't hesitate to contact us: sales@mygoldengatejewelers.com Returns should be sent to: Golden Gate Jewelers Inc. Attention: Return Dept. P.O. Box 716 Spring Valley, NY 10977 |
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